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FAQ

answers to our frequently asked questions

What's the point of this Q&A?

It’s our effort to be transparent about what we do here and why it works.

These answers run a little long since you’ve self-selected more info and we want to satisfy that appetite.

Many creative agency sites are pretty light on detail like this, so we’re putting it all out there to help prospective clients decide if our unique approach is a fit.

What is a Professional Home Organizer?

A Professional Home Organizer is someone that helps you to overcome clutter and disorganization to make your life, less stressful and your time, more efficient.

 

What are the benefits of getting organized?

EVERYTHING! You will find yourself having more time, less stress, you will know where everything is located (which saves time and huge headaches), and it will make your life easier and, more importantly, happier. Your environment plays a huge part on your attitude, outlook, and even blood pressure levels. When it’s in disarray, that will reflect and play an immediate part on your life. It makes life so much simpler when your environment is organized, clean, and it’s easy to find things

I’ve been thinking about hiring an organizer & am unfamiliar with how it works. What can I expect?

If you contact me as a potential client, whether by email or phone, we would discuss your organizing needs but not in a lot of detail. Then we’ll set up an appointment with you for an initial consult.

 

The initial consult is a way for me to get my eyes on the situation, talk to you more in-depth about the results you want to achieve, and provide an estimate of how many hours the project will take.

 

Two things about the initial consult:

 

(a) Don’t straighten your house before I stop by.

 

If you do this, I will not “see” the complete picture. I need to view your space as it would be on any given day when no one else but you or your family is around.

 

(b) This project estimate is not a firm price.

 

I will give you an idea of project price based on what it has typically cost in the past to complete a similar project. Please note the words “typically” and “similar.” No two organizing projects are the same, and so I can’t predict the outcome.

 

I will make the estimate as precise as humanly possible, that I can promise you!

 

After the initial consult, if you decide that you’re interested in proceeding with a project, then you’ll sign the documents for my services and pay a deposit ($50 for one hour), and we’ll schedule appointments for your follow-up consultations. The deposit will be subtracted from the total cost of the project.

Do you do all the organizing yourself?

9 times out of 10, I will work by myself. In some cases my client will work on and off with me to establish an efficient process to fit their everyday situations.

 

However, some of my clients are busy professionals, and it’s necessary to work around their schedules. I try to be as accommodating as possible. If there’s a situation where you can’t be present the entire project, then we can discuss options. But I do stress that this is only in extreme situations.

How do I get started?

Let me know what needs to be addressed, what rooms/areas you’d like organized, and any other details you’d like to include, like pictures! I will then get back with you and we can set up a time for our initial meeting.

 

What takes place at the initial meeting?

I come and evaluate the space(s) as-is and formulate a plan of action. Then, we will discuss what problems you have with the space(s), what you would like to see change, and what is currently working for you.

 

Will my sessions be confidential?

You betcha! All meeting, conversations, and questions are between you and I, and no one else. To see other guidelines I stand by, please read the bottom section of my About page.

 

What are your rates?

Visit My Services

Do you help pick out organizers too?

Your choice! If you hire me for a complete project, I’ll be by your side from beginning to end: purging, sorting, categorizing, and storage selections. I’ll give you storage and container options based on your budget and personal style, and you make the final pick and I’ll do the shopping! Of course, you’re welcome to come.

Are supplies included in the project price?

No. The project price covers only my services, expertise, and time. All storage options and supplies are additional and must be purchased by the client.

 

You don’t really live near me – can I still hire you?

Travel is included in the price of  my services, but only on a case-by-case basis. If travel is more than 30 minutes, there is a charge of $6.25 for every 15 minutes of driving. . .It’s best to contact me directly to discuss this.

Do you charge by the hour or by type of project?

Each project is billed on a hourly basis. Current hourly fee – $50.

What if I only need you for a few hours?

That’s A-Ok! There is a minimum of 3 hours for each project.

What if I make an appointment and need to cancel it or reschedule it for some reason?

Initial consults may be cancelled at any time. However, as a courtesy, please provide 24-hour notice if at all possible.

For all other appointments, cancellations must occur no less than 48 hours prior to the appointment for a full refund of deposit. If cancellation occurs after this 48 hour period, then the full deposit will be forfeited by the client.

Do you offer any discounts?

For every 12 hours of service, receive 1 hour of service on me!

 

OR

 

Loyal customers who refer 3 customers who go on to book follow-up consults, willl receive 1 hour($50 off) of free service. You can also choose to gift it and I will issue a Gift Card to do with what you please.

 

Note: Just make sure to either tell me that you referred them or to tell your referral to tell me that YOU sent them!

 

- Military Discount:

 

If you or your spouse are serving in any branch of the US Armed Forces (active duty, guard, or reserve status), you’ll receive 10% off my hourly rate.

 

- Senior Discount:

 

If you are 65 years old or more, you’ll receive 10% off the my hourly rate.

What payments are accepted?

I accept cash and all major credit cards. Payment is due at the end of each work session (each day).

 

payments

 

 

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All content written and maintained by Jennifer Scott. Copyright ©2004-2015 ~ Produced By JEN SCOTT